1. Introduction

Abyss Demolition (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle information collected through our Website. Where we offer a choice about advertising measurement, your selection determines whether that measurement tool runs.

2. Collection of Personal Information

We collect personal information that is reasonably necessary for the operation of our business, including providing you with services or responding to enquiries.

2.1 Information We Collect

The types of personal information we may collect include:

  • Your name
  • Email address
  • Phone number
  • Address (if provided in a quote request)
  • Any other details you voluntarily submit via our contact or quote request forms

2.2 How We Collect Information

We collect personal information directly from you when:

  • You submit a contact or quote request form on our Website.
  • You contact us via email, phone, or other means.
  • You interact with us through social media or other platforms.

3. Use of Personal Information

We use your personal information for the following purposes:

  • To respond to your enquiries or quote requests.
  • To provide you with information about our services.
  • To communicate with you regarding your requests or ongoing projects.
  • To comply with legal obligations or resolve disputes.

4. Disclosure of Personal Information

We will not sell or rent your personal information to third parties. However, we may disclose your information:

  • To contractors, employees, or affiliates who need it to perform their duties.
  • When required by law or to comply with a legal request.
  • To protect the rights, property, or safety of Abyss Demolition, its employees, or others.

5. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes:

  • Secure storage of electronic data.
  • Limiting access to personal information to authorized personnel only.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, incomplete, or out-of-date. To make a request, please contact us using the details below. We will respond to your request within a reasonable timeframe and may require you to verify your identity.

7. Website Usage and Cookies

We may use analytics tools to understand website visits, including technical information such as IP address, browser type and pages viewed. If you select “Allow measurement” in our website notice, we also load the OpenAI measurement pixel to understand whether an advertisement led to a quote request. This may involve sharing technical information, ad click information and the fact that a quote request was submitted with OpenAI. The pixel may also detect supported contact information and hash it in your browser for conversion matching; hashed information may still be personal information. We do not include your jobsite address or the text of your enquiry in the conversion event. You may decline this optional measurement and change your choice at any time using the advertising measurement preferences link.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend that you review their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

Abyss Demolition
Phone: 07 3341 9400
Make an Enquiry

We will respond to your enquiries promptly and work with you to resolve any concerns.